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Streamline Your Business Operations with Skilled Remote Customer Service & Support

Connecting Startups and Growing Businesses with Top Customer Service and Support Talent from South Africa and Beyond

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Why Remote South African Customer Service & Support Talent?

Customer Service & Support tasks are essential to keeping your business running smoothly, but finding the right talent can be both time-consuming and costly. Start hiring experienced Customer Service & Support professionals from South Africa with Employmate.

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Highly Skilled Professionals

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Fluent English Communication

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Flexible
Working Hours

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Global Price Advantage

Common Remote Customer Service & Support Roles

Hire a Virtual Assistant from South Africa

Virtual Assistants

Handle a variety of tasks, including email management, scheduling, and research, helping you stay organised and focused on core business activities.

Hire a Paralegal from South Africa

Paralegal

Get legal assistance from experienced South African paralegals skilled in legal research, drafting, and case preparation.

Hire a Help Desk Support agent from South Africa

Help Desk Support

Keep your IT systems running smoothly with South African help desk support providing expert troubleshooting and tech assistance.

Hire a Client Relations Specialist from South Africa

Client Relations Specialist

Elevate your customer experience with a South African customer relations specialist overseeing your support teams and service quality.

Hire a Customer Service Manager from South Africa

Customer Service Manager

Elevate your customer experience with a South African customer service manager overseeing your support teams and service quality.

How to Hire Remote Customer Service & Support Professionals from South Africa

 

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Submit Your Requirements

Let us know what Customer Service & Support roles you are looking to hire, experience levels and requirements.

Get Matched with Top Talent

We’ll handpick a list of Customer Service & Support talent based on your specific requirements.

Interview and Select

Conduct interviews and select the best Customer Service & Support talent for your team.

Onboard and Start

Onboard your new Customer Service & Support team through a smooth process and begin collaborating.

"Our first VA is absolutely amazing, the next week I turned around and asked for another with a different skillset and BOOM they nailed it again. Going back for a 3rd very shortly. If you ever doubt VA services, I highly recommend Employment who treat their employees with respect and as human beings, and I would highly encourage you seek their support without any further delay."
Rebecca Moroney
Principal, Wayfinder Agency
"I recently engaged Employmate to recruit a paralegal from South Africa, having previously used VAs from the Philippines. I was incredibly impressed with the quality of candidates and the thorough recruitment process. Oliver and his team exceeded my expectations. They have seamlessly adapted to working in our team and are been instrumental in handling our growing workload. Employmate has proven to be a game-changer for my firm, and I'm excited to keep growing the team with their help. I highly recommend Employmate to any business owner seeking top-tier virtual talent."
Paul Falzon
Principal, Falzon Legal
"Received really professional service from Billie and Kelly. They made sure that the process was efficient and pleasant. They explained how everything would work and was encouraging all the way. Best service ever"
Melanie Du Bois
Sales Administrator
"Brilliant service. Step by step process on finding the right employer, constant feedback and concise. I recommend for job seekers and employers looking to expand abroad"
Edwin Tshepe
Sales Assistant
"I'm extremely satisfied with the service provided by Oliver and Kelly from Employmate throughout an in-depth and detailed recruitment process. I would recommend Employmate to anyone looking for staff in SA."
Breon Banwait
Managing Director, Sharpsuite Corporate Services
"I found working with you guys really simple and easy. I love the fact that your company is so technologically inclined, as in there are no forms to complete but instead there are links to use which are also quite easy to use and not time consuming. The service I received is professional and satisfactory. Keep up the good work!!!"
Anisa Ebrahim
Property Scout
"The level of professionalism demonstrated by this company in their preparation was remarkable. I highly recommend them to anyone seeking recruitment services. Outstanding service all around!"
Rachima Heilbron
Property Adminstrator
"the results have been outstanding. The cost savings we've achieved are significant, allowing us to reinvest into other areas of our business. We've also gained access to global talent that is both highly motivated and fluent in English, making communication seamless and efficient. Our South African team members have exceeded expectations in every aspect, contributing to our business growth with their dedication and professionalism. I highly recommend for anyone looking to expand their team globally while keeping costs in check."
Anshu Lukka
Principal, CleanSlate Accounting
"I wholeheartedly recommend to anyone looking for a recruitment agency that truly understands and supports your career aspirations."
Talicia Webb
Social Media Manager
"Oliver and the Employmate team have gone above and beyond in assisting me with finding the right talent for my firm.

Highly recommend Employmate!"
Chris Gauci
Principal, CG Bespoke Advisory
"We engaged Employmate 3 months ago to find us a VA for our busy mortgage broking office. So far the experience has been absolutely amazing, Kaya has been a pleasure to work with and has boosted our companies productivity by at least double!
Looking to get our next VA end of this financial year. Thank you to the team at Employmate!"
Mohamad Safindi
Mortgage Broker
"After using a lot of different services for offshore staffing and sales outreach it’s refreshing to find a provider that understands what we needed and actually deliver. Employmate has been instrumental in our sales strategy and growth. The difference of having staff that can communicate at a high level is game changing. Highly recommended for anyone who understands the value of quality."
Michael Zheng
Principal, ZANDT Realty
"Oliver and the team operate at the highest level of professionalism! I can't recommend these guys enough for short-listing the right candidates."
Alvin Rajkumar
Owner, Your Business Live
"I was a little on the fence with running/using an offshore team. But Oliver and the team walked me through every step of the journey, and were able to answer all my questions and concerns. They were able to set me up with an incredible customer service staff member Jane as well as Stephen handling the admin, who have helped make a huge difference."
Chiara Mazzotti
Founder, CM Designs
"Very happy with the new staff, Getting onboard was a breeze made nice and easy by the team at hand, thanks Oliver and the team"
Liam Saint
Co-Owner, Fusion Detail
"Thanks guys for the virtual assistant ! really happy with their level of service . very smooth & easy process ."
Matthew Cuccuzza
Owner, Midas Tyre & Auto Marrickville
"Thank you to team at Employmate and Oliver for explaining the simplicity of the process. Our admin support staff have been outstanding to work with, very professional and hardworking."
Mustajar Hadi
Disability Services
"Thanks Oliver and the team amazing results with our admin support staff, we look forward to 2024
Thankyou"
Mark
Co-Owner, Fusion Detailing
"Thanks Oliver and the team at Employmate! Our customer service staff have been absolutely amazing to work with, and have reduced our cost of operation massively. Outstanding effort from the team to always keep things running smoothly, your hard work is appreciated."
Ethan Russel
Co-Founder, Blue Collar Digital

Frequently Asked Questions

How do I hire a remote Customer Service & Support role through Employmate?
Connect with our team to discuss your new hire requirements and responsibilities.
What is the cost Customer Service & Support roles from South Africa?

Salary ranges vary based on experience and role requirements, typically starting at $1,400 AUD for a full-time, mid-level role.

How do you ensure the quality of Customer Service & Support candidates?

We have a thorough vetting process to ensure you’re matched with qualified talent along with comprehensive background checks.

How quickly can I hire an Customer Service & Support professional with Employmate?

The hiring process depends on your specific requirements, but the average timeline to hire is under 21 days.

Are you interested in hiring remote Customer Service & Support talent?

Submit your details and we’ll match you with top candidates.