Employmate Proprietary Limited (ACN 663 849 456) and its related entities (Employmate, we, us, our) are committed to protecting your privacy. This Privacy Policy applies to:
Candidates applying for roles through us,
Clients and prospective clients engaging our recruitment and staffing services, and
We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). Where we deal with individuals in other jurisdictions, including the United Kingdom, European Union, and the United States, we will comply with Applicable Data Protection Laws (such as the GDPR, UK GDPR and CCPA) to the extent they apply to our activities.
2. What is Personal Information?
Personal Information means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not, and whether recorded in a material form or not.
Sensitive Information includes information or opinion about an individual's:
Racial or ethnic origin
Political opinions or memberships
Religious or philosophical beliefs
Trade union or professional association membership
Health information or criminal history.
We only collect, hold, use, or disclose Sensitive Information where it is necessary for our services and either:
You have consented, or
We are required or authorised by law.
3. What Information Do We Collect?
The personal information we may collect includes:
From Candidates
Name, contact details, date of birth, CVs, education and work history, referees
Skills assessments, interviews, and background checks (including criminal and health information, where permitted).
From Clients
Business name, ABN, representative contact details
Role descriptions, staffing requirements, and feedback
Billing and payment details.
From Website Users
Login credentials, cookies, IP address, browser/device information
Website usage and analytics data.
4. Cookies and Website Data
We use cookies and analytics technologies when you visit our Website to:
Allocate session identifiers,
Authenticate logins and improve security,
Record usage statistics, and
Customise content.
You may configure your browser to refuse cookies, although some Website functionality may be limited.
5. Why Do We Collect, Hold, and Use Information?
We collect personal information to:
Candidates
Assess suitability for roles, conduct checks, and present to clients
Keep you informed of current and future opportunities.
Clients
Deliver recruitment and staffing services
Communicate regarding candidates, campaigns, and billing.
Both
Manage relationships and provide updates about our business
Improve our Website, systems, and processes
Provide marketing communications (with opt-out options).
6. Disclosure of Personal Information
We may disclose your personal information to:
Clients (for candidate consideration) and candidates (regarding roles)
Service providers (IT, payroll, assessments, background checks, compliance)
Professional advisers, auditors, and insurers
Regulators and law enforcement if required
Overseas recipients, including in South Africa, the UK, the EU, and the US.
We take reasonable steps to ensure overseas recipients handle personal information consistently with this Privacy Policy and applicable laws.
7. Direct Marketing
We may use your personal information to send you updates about our services, unless you opt out. All electronic marketing will include a clear unsubscribe mechanism.
We do not use Sensitive Information for marketing.
8. Storage, Security, and Retention
We store personal information securely in electronic and physical formats.
Records are generally retained for up to 7 years to meet compliance requirements.
When no longer required, information is securely destroyed or de-identified.
9. Access to and Correction of Information
You may request access to or correction of your personal information at any time by contacting us in writing.
We will provide access unless permitted by law to refuse, in which case we will explain our reasons.
10. Complaints Procedure
If you have a complaint about our handling of your personal information:
Contact us using the details below.
We will acknowledge your complaint within 7 days and investigate.
We aim to resolve complaints within 30 days.
If unresolved, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) or the relevant authority in your jurisdiction.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law or business practice. Updates will be posted on our Website.
12. Contact Details
For queries, access or correction requests, or complaints, please contact:
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