This Privacy Policy applies to all personal information collected by Employmate Proprietary Limited (we, us or our) via the website located at www.employmate.com.au, and through our recruitment, staffing, and related services (collectively, “Services”).
What Information Do We Collect?
The kind of personal information that we collect from you will depend on how you engage with us as a candidate, client, or website user.
The personal information which we collect and hold about you may include:
Name, phone number, email address, company or business name
Login credentials, account details, and communications with us
Billing and payment details (for clients)
Cookies, IP addresses, and usage data from our website.
Types of Information
ThePrivacy Act 1988 (Cth) (Privacy Act) defines types of information, including Personal Information and Sensitive Information.
Personal Information means information or an opinion about an identified individual or an individual who is reasonably identifiable: (i) whether the information or opinion is true or not; and (ii) whether the information or opinion is recorded in a material form or not.
If the information does not disclose your identity or enable your identity to be ascertained, it will generally not be classified as “Personal Information” and will not be subject to this policy.
Sensitive Information includes information or opinion about an individual's:
Racial or ethnic origin
Political opinions or memberships
Religious or philosophical beliefs
Trade union or professional association membership
Criminal record or health information.
Sensitive Information will only be used by us:
For the primary purpose for which it was obtained;
For a secondary purpose directly related to the primary purpose;
With your consent; or
Where required or authorised by law.
How We Collect Your Personal Information
We may collect personal information when you:
Submit a CV or apply for a role,
Register your details through our website or other forms,
Provide details during interviews, assessments, or reference checks,
Communicate with us by phone, email, or other channels, or
Access our website, which uses cookies and analytics to enhance your experience.
Where practicable, we collect your personal information directly from you. At times, we may also be provided information about you by a third party (e.g. referees, background check agencies, recruitment platforms). In such cases, we will take reasonable steps to notify you.
Purpose of Collection
We collect, hold, and use personal information to provide you with the best service experience possible. This includes:
For Candidates:
Assessing suitability for roles, conducting interviews and assessments
Performing reference and background checks
Submitting profiles to prospective employers (with your consent)
Keeping you informed about future opportunities.
For Clients:
Managing recruitment and staffing engagements
Communicating regarding candidates, campaigns, and billing
Meeting compliance and record-keeping obligations.
For Both:
Providing information about developments in our business
Sending direct marketing (with opt-out options)
Improving our website, systems, and services.
Disclosure of Personal Information
We may disclose personal information to:
Clients (for candidate consideration) and candidates (regarding opportunities)
Third-party providers assisting with IT, payroll, assessments, background checks, or compliance
Professional advisers, auditors, or insurers
Regulators or law enforcement where required
Overseas recipients, including partners and service providers in South Africa, the UK, the EU, and the US.
Where data is transferred overseas, we take reasonable steps to ensure it is subject to protections substantially similar to the Australian Privacy Principles and, where relevant, GDPR/UK GDPR standards.
International Legal Protections
Australia (APPs): You have the right to access and correct the personal information we hold about you, subject to the Australian Privacy Principles.
United Kingdom and European Union (UK GDPR / EU GDPR): If you are located in the UK or EU, you may have additional rights, including the right to:
Access, rectify, or erase personal data
Restrict or object to processing
Data portability
Withdraw consent (where consent is the basis of processing)
Lodge a complaint with the ICO (UK) or relevant supervisory authority in the EU.
United States (including CCPA): If US privacy laws apply, including the California Consumer Privacy Act (CCPA), you may have the right to:
Access personal information we hold
Request deletion of your information
Opt out of the sale or sharing of personal information (we do not sell personal data)
Exercise privacy rights without discrimination.
Direct Marketing
By providing your personal information to us, you consent to the receipt of direct marketing communications. We will only use your personal information for this purpose if collected directly from you, and only where it is material you would reasonably expect to receive.
All marketing communications will include a simple opt-out mechanism, such as an unsubscribe link. Sensitive information will not be used for marketing.
Security, Access, and Retention
We store personal information in a manner that reasonably protects it from misuse, interference, loss, unauthorised access, modification, or disclosure.
Records will generally be retained for up to 7 years in line with compliance obligations.
When no longer required, information will be destroyed, anonymised, or de-identified.
Access or correction requests must be made in writing.
Complaints Procedure
If you have a complaint concerning the handling of your personal information:
Contact us in writing using the details below.
Your complaint will be considered by our Privacy Officer, who may request further information.
If we agree your complaint is well founded, we will take appropriate steps to resolve it.
If you remain dissatisfied, you may refer the matter to the Office of the Australian Information Commissioner (OAIC).
Updates to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.
How to Contact Us About Privacy
If you have any queries, requests for access, or complaints about our privacy practices, please contact us at:
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