The Client
An Australian e-commerce brand needed an Executive Assistant to support its leadership team but was facing high local hiring costs and struggled with previous virtual assistant outsourcing providers.
The Challenge
To boost its online sales, the brand needed an E-commerce Specialist who could:
-
Reduce High Local Costs: Hiring an E-commerce Specialist in Australia typically costs between $75,000 and $90,000 AUD per year, which poses a financial challenge.
-
Provide E-commerce Expertise: The role required a professional with experience managing online stores, optimising product listings, and analysing sales data to drive growth.
-
Work Within Budget Constraints: The brand aimed to enhance its e-commerce operations while staying within a limited budget, making cost-effective solutions essential.
The Solution
Employmate provided access to a pool of qualified South African Executive Assistants. The advantages included:
-
Cost-Effective Hiring: The brand hired a South African Executive Assistant, saving up to 80% annually.
-
Experienced Talent: The South African candidate had extensive experience in executive support, making them an ideal fit for the role.
-
Alignment in Time Zones: The seamless coordination between the South African time zone and Australian business hours facilitated uninterrupted communication and real-time support.
The brand quickly integrated the Executive Assistant into its team, leading to immediate improvements in executive support.
The Results
The partnership with Employmate led to several key benefits:
-
Cost Savings: The brand saved approximately 80% annually on hiring costs.
-
Improved Executive Support: The Executive Assistant’s expertise allowed the leadership team to focus more on strategic initiatives.
-
Scalable Growth: The cost-effective hire allowed the brand to allocate more resources to other business areas, supporting overall growth.
For any e-commerce brands and businesses encountering similar obstacles, Employmate provides a reliable solution for scaling operations smoothly while maintaining high-quality standards.
Get started by reaching out to our team here
