Employmate was established with a goal; to redefine the offshore staffing landscape in Australia. Recognising the hurdles that businesses encounter in sourcing talent we embarked on creating a comprehensive, seamless, and effective process. From the onset, our primary focus has been on fostering enduring partnerships between Australian enterprises and top-tier global talent.
Experiences with Global Talent
While our roots lie in Australia, acknowledging the potential of talent prompted us to broaden our horizons. Working across multiple Australian enterprises that leveraged global teams, challenges with quality and efficiency were more common until we uncovered the outstanding performance of South African professionals. The immediate impact and efficiency demonstrated by the experts we worked with affirmed that expanding our team across all functions—including sales, customer service, support, recruitment, HR, accounts, and management—was indeed a strategic decision.
Our initial venture into outsourcing global talent encompassed customer service and sales roles, which in turn highlighted the potential across all sectors.
Effective communication and cultural harmony are pivotal for success in any industry, position, or market segment. Recognising this fact prompted us to widen our scope, acknowledging that African talent aligns perfectly with our client needs.
The Advantage of Choosing South Africa
South Africa presents benefits for companies seeking outsourcing opportunities across industries and roles. The similarities in business norms and communication methods facilitate efficient collaboration. With proficiency and a robust educational system, South African professionals can seamlessly integrate into global teams. This results in less time spent on task explanations and more focus on achieving business objectives.
Addressing Common Outsourcing Hurdles
Establishing a team, whether locally or on a global scale, always poses challenges. Balancing the search for individuals, with budget constraints can be demanding. Many businesses opt for solutions to cut costs but often encounter issues related to talent quality, leading to increased training time instead of cost efficiencies.
Clients often turn to us after facing challenges with previous offshore outsourcing firms. They encounter low-cost solutions that go hand in hand with low employee salaries and a lack of specialised skills.
One of the most common challenges is hiring virtual assistants without considering specific roles or expertise required. We take a different approach, focusing on placing dedicated individuals in specialised roles. If you're looking to hire an administration assistant, bookkeeper or paralegal through to marketing, sales and management roles, why not hire exactly that?
By focusing on this proven global hiring strategy, along with operating in the mid to top level talent market, we steer clear of issues like underpaying staff and struggling with retention.
Improving Services for Optimal Outcomes
With extensive experience in managing and expanding teams worldwide, our team is well aware of the challenges that go hand in hand with placing top talent. The a need for comprehensive background checks prior to engagement, but also project management, time tracking, communication and call systems to set your team up for success.
We also know where our strengths lie - in finding and placing top talent. That's why we partner with market-leading enterprises; to ensure a 360 solution with global team expansion.
With state-of-the-art technology, tools, platforms, and equipment. We aim to ensure seamless integration and operations for both our clients and candidates.
Emphasis on Community and Partnerships
Our collaborations extend beyond clients and candidates. We partner with industry experts, technology providers, and local organisations to establish an ecosystem that aligns with our mission.
We strongly believe in the impact of community and partnerships. Our relationships with global networks and enterprises have played a crucial role in expanding and building Employmate's story. By engaging in community activities and supporting initiatives worldwide, we continuously seek ways to give back.
Looking Towards the Future
Our journey to redefine staffing solutions is only beginning. With a team dedicated to furthering our reach, expanding into emerging markets, and embracing innovative approaches to better cater to our client's and candidates' needs; we are thrilled by the possibilities ahead.
Case Study - Marketing Agency Saves 80% On Hiring With South African Salesperson
